Are you homeless?

For most young people, the safest place for them would be living at home, however difficult that might be.

Most young people don’t choose to become homeless. But it can happen for a number of different reasons.

You may be looking to leave home – maybe you don’t feel safe at home or you want more independence.

Does Croydon council have to house you?
The Government has laid down 5 rules for local councils, which they have to check before they can house you?

1. Are you homeless?
2. Are you eligible?
3. Do you have priority need?
4. Did you become homeless intentionally?
5. Do you have a local connection to Croydon?

Getting housing advice in Croydon
Before you leave home, you need to get advice first from someone you can trust and respect. It’s never too early to get advice. If you think that Croydon Council should house you, then phone our confidential Housing Advice service (HAP<25) on:

020 8667 0500

You can talk to one of our Housing Advice staff. CAYSH provides confidential advice, either on the phone or at our drop-in advice centre.

• The HAP<25 advice centre is at 32a Dingwall Road, Croydon (near East Croydon station). Find us on Google maps.
• Use the "Journey Planner" from Transport for London to get to HAP<25 by train, bus or tram.

Opening hours
Monday	10am to 4pm
Tuesday	10am to 4pm
Wednesday	1pm to 4pm
Thursday	10am to 4pm
Friday	10am to 4pm
Saturday	Closed
Sunday	Closed