Living with CAYSH

CAYSH's tenants and lodgers can expect the following:

• good quality accommodation
• well-trained and motivated staff to provide advice and support

You can also expect to:

• be listened to and have your views taken seriously
• be able to influence decisions concerning you and to participate actively in matters concerning your accommodation
• have your privacy respected (staff will not enter their rooms without at least 24 hours written notice except in an emergency)
• have your cultural or religious differences respected and provided for (eg. separate fridges)
• be signposted to culturally appropriate activities
• be informed about local medical and central facilities, including enrolling with a local doctor/GP.
• be helped with suitable education, training or employment, or directed to other organisations who can helped to provide this.
• develop independent living skills:
  • manage your finances
  • look after yourself
  • maintain a healthy lifestyle.
  • manage your future tenancy in the private sector

In return, here is what we expect from you:

Talk to us

• Attend regular meetings with your support worker to discuss your situation.
• It’s important to talk about why you became homeless, even if this might bring back painful memories.
• Let the support worker know what you are doing and where you are going
• Come to house meetings to talk about how the project is run

Use your time well

• Make good use of your time – either studying, training or working
• Do your share of the chores around the house
• Help with the safe running of the project
• Look after your friends and other tenants in the project
• Be a good neighbour – both in the project and the local neighbourhood

Money matters

• Pay your way – pay your rent and service charges on time.

• Apply for benefits – our support worker can help with this
• Manage your own money