Living with CAYSH

Tenants and lodgers can expect to:

• be listened to and have their views taken seriously
• be able to influence decisions concerning them, and to participate actively in matters concerning their accommodation
• have their privacy respected (staff will not enter their rooms without at least 24 hours written notice except in an emergency)
• have their cultural or religious differences respected and provided for (eg. separate fridges)
• be signposted to culturally appropriate activities
• be informed about local medical and central facilities, including enrolling with a local doctor/GP
• be helped with suitable education, training or employment, or directed to other organisations who can helped to provide this
• learn how to develop independent living skills such as how to manage finances, maintain a healthy lifestyle, and manage future tenancy in the private sector