CAYSH
  • Sunday 20 May 2012
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What young people say about us

CAYSH Annual Service User Survey

Every year CAYSH proactively gathers the views of young people in receipt of our services. In particular we seek views on a range of issues that assist us in two particular ways: Firstly, we seek views that help ensure we meet our Commissioners’ Quality Assessment Frameworks (QAFs) and, secondly, we seek views that help ensure we are meeting CAYSH’s charitable aims and objectives in regard of providing accommodation and support for young homeless people in South London.

2011 Survey

The 2011 Service User Survey report can be downloaded here. Major findings this year were that CAYSH service users wanted to experience:

  • Increased access to support
  • Improved safety
  • Improved quality
  • WiFi access

 

The annual CAYSH service user survey less comprehensive than feed-back received through all routes - not least tenant panel meetings, house meetings and exit questionnaires. If you require further information please ask your Supported Housing Officer (if you are a young person in receipt of service) or your normal contact (stakeholders).

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