Service Manager - Advice and Support
Chennel has well over a decade’s experience in the social housing sector in South London. Following a brief stint in the classroom, Chennel began her current career in social housing working with Croydon YMCA helping operate a major hostel (100+ beds for rough sleepers) and 120 places for young people at a number of hostels as a support worker.
Pathway Housing proved to be just that as Chennel moved into what would ultimately become her passion, working with young people in need, in this case providing frontline support to young women who were homeless and vulnerable as a result of domestic violence and/or pregnancy.
Chennel came to CAYSH in 2000 as a Supported Housing Officer and we quickly identified her as a rising star. Moving rapidly through the ranks to Supported Housing Manager and then Housing Advice Manager, Chennel spent a number of years managing our housing advice project for young people (HAP<25) in central Croydon.
During this time, Chennel worked in partnership with the local Authority delivering a programme of good practice workshops and seminars that resulted from CAYSH’s receipt of the Regional Centre of Excellence Award for Youth Homelessness. As a consequence of local research, and the mapping of Croydon’s services that relate to causes of youth homelessness, Chennel developed and delivered a universal family support project.
With the opening of Croydon’s Turnaround Centre in April 2010, Chennel and her team moved in as CAYSH took on management of the Drop in Zone. In addition to managing the Drop in Zone staff Chennel line manages the Family Floating Support programme and plays an active role on the Turnaround Centre Management Board.