Safe homes and better futures
for young people in South London

Safe, empathetic, transparent,
flexible and professional services

We help young people
to access training

Creative service design
that meet young people's needs

Living with CAYSH

CRIAS Leaflets 004

Supporting you and your needs

CAYSH’s tenants and lodgers can expect good quality accommodation and well-trained and motivated staff to provide advice and support.




Tenants and lodgers can expect to:

  • be listened to and have their views taken seriously
  • be able to influence decisions concerning them, and to participate actively in matters concerning their accommodation
  • have their privacy respected (staff will not enter their rooms without at least 24 hours written notice except in an emergency)
  • have their cultural or religious differences respected and provided for (eg. separate fridges)
  • be signposted to culturally appropriate activities
  • be informed about local medical and central facilities, including enrolling with a local doctor/GP
  • be helped with suitable education, training or employment, or directed to other organisations who can helped to provide this
  • learn how to develop independent living skills such as how to manage finances, maintain a healthy lifestyle, and manage future tenancy in the private sector